Alan Williams Founder & MD, SERVICEBRAND GLOBAL Alan coaches service sector organizations, internationally and in the UK, to deliver values-driven service for sustained performance. He is a published author and international speaker whose projects have delivered measurable business impact across a balanced scorecard and been recognized with industry awards. Alan’s co-authored books “THE 31 PRACTICES: release the power of your organisation’s VALUES every day” and “My 31 Practices: release the power of your values for authentic happiness” have received critical acclaim.
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